Technical Solution Engineer

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Job Description:

The position will work in a high-tech, agile, challenging, and fun work environment.  The position will be challenged daily on exciting large-scale projects with all of the latest technologies.  Day-to-day work follows an agile scrum team approach to developing leading edge cloud-based software.  The role will be part of a team that has real meaningful work that makes a difference in Healthcare. Giving Clinicians more time to care for patients and making important health information available when needed is at the heart of what we do every day.  3M|M*Modal provides the technology for Transforming Words into Action. Our conversational speech recognition and natural language understanding technologies are widely recognized as the most advanced in the industry.

Key Responsibilities

  • Lead presales conversations to discovery business requirement and define 3M M*Modal solutions to these requirements
  • Provide technical bid support to tender/procurement processes
  • Provide sales and marketing support as subject matter expert
  • Setup, prepare and perform compelling demonstrations of 3M M*Modal applications
  • Intake and analysis of technical requirements for implementation projects
  • Advise on the appropriate use of available technology and services to achieve project goals
  • Design 3M M*Modal solutions and configure 3M M*Modal applications to meet the customer requirements and make appropriate documentation of such configurations, including the setup of inbound and outbound interfaces to and from the 3M M*Modal products
  • Ongoing optimization of the 3M M*Modal solutions within various customer environments to achieve project success criteria and customer goals
  • Understanding and communicating features and benefits of products and services
  • Assisting with testing and providing feedback on customer-facing products

Key Criteria

  • Bachelor’s or Master’s degree in IT/ICT/Informatics with a strong affinity for healthcare IT
  • Min 3 years’ experience in a relevant domain, i.e. Healthcare IT
  • Experience with configuring IT systems on application level
  • Knowledge/Experience with HL7 is a strong plus
  • Knowledge/Experience with scripting, esp. JavaScript and VBScript are a strong plus
  • Programming skills (C#, Java) are a strong plus
  • Being knowledgeable in Electronic Medical Record (EMR) workflows and familiarity with any specific EMR systems is a strong plus
  • Ability to write technical specifications
  • Excellent communication skills, can explain complex technology to clients of various technical skill levels
  • Ability to direct and influence others

Travel: May include up to 30% domestic

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Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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  • JavaScript
  • Java
  • C#