Technical Sales Engineer - SE Region

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Company Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline.  Our technology platforms in communications, software, video and services help our customers work safely and more efficiently.  Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe.  Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.

Department Overview

Pelco, a MSI company, is a global leader in the design, development, and manufacture of predictive video security solutions including cameras, recording and management systems, software, and services. Our personal engagement with customers, resellers and technology partners drives the development and deployment of surveillance and security solutions with meaningful innovation. It’s the foundation that Pelco has built its brand upon for over 25 years.From the recently introduced VideoXpert video management platform to our industry-leading selection of IP cameras and accessories, Pelco is committed to designing and delivering a broad range of high-quality, IP video security solutions, products, and systems that make The World Safer.

Job Description

Technical Sales Engineer

Position Summary: Support the Regional sales team(s) with a high level of presales support consisting of but not limited to sales presentations, site surveys, systems design and take offs. Provide a low-touch escalation path for post-sales support by properly leveraging Pelco’s post-sales support functions.

Essential Functions:

  • Works closely with the Regional Sales Director to determine highest priority weekly tasks. Support Sales Agents (including inside sales team) efforts in the field with a high level of presales support
  • Maintain a working relationship with Tier 1 Pelco resellers
  • Keep all Sales Agents and Regional Sales Directors informed of all identified opportunities as required
  • Maintain a log of all pending opportunities through close contact with influential decision maker, updating Major Sales Opportunities as required
  • Participate in sales team calls, as scheduled by the Regional Sales Director
  • Maintain a working knowledge of competitive offerings and a technical SWOT document on the latest competitive video products as well as be the technical authority on all Pelco products in Establish and maintain a working relationship with key product owners within Pelco to exchange information on the region
  • Establish and maintain a working relationship with key product owners within Pelco to exchange information on new product needs, competitive threats, and new release updates
  • Assist the Region by participating in Road Shows, Trade Shows, CRT visits, Promotions and Marketing programs, as agreed to with the Regional Sales Director
  • Uphold Pelco’s commitment to excellence standards at all times
  • Conduct technical presentations and product demonstrations
  • Work closely with all other members of the Regional sales team and other Pelco technical experts, including cross-regional counterparts
  • Identify current and future customer service requirements by establishing personal rapport with potential and existing customers as well as other persons in a position to understand service requirements
  • Provide product, service, or equipment technical and engineering information by answering questions and requests
  • Prepare BOM cost estimates by studying blueprints, plans, and related customer documents; consulting with engineers, architects, and other professional and technical personnel
  • Work to achieve targets as assigned by TSE Manager and Regional Sales Directors
  • Perform other related duties as assigned

Qualifications:

  • Knowledge of the video security industry, Pelco product line, Pelco pricing and channel strategy, and security product integration
  • Knowledge of the contracting and bidding process
  • Ability to properly specify Pelco products and maintain appropriate interfaces with resellers, end users and the sales agents
  • Ability to prepare video security product proposals and out specify competition
  • Ability to communicate effectively, both in oral and in written form
  • Ability to demonstrate products, as needed
  • Ability to establish and maintain effective working relationships with customers, company management, and fellow employees
  • Ability to travel approximately 50% of the time
  • Ability to work in a drug-free environment and pass a pre-employment drug screen
  • Other skills: Problem Solving, Product Knowledge, Selling to Customer Needs, Software Requirements, Product Development, Presentation Skills, General Programming Skills, Technical Understanding, Verbal Communication, Analysis, Innovation. Knowledge of IP Networks

Desirable:

  • Bachelor’s degree in a technical area
  • Minimum 3 years experience working as a sales engineer
  • Cisco CCENT / CCNA Certifications desired

Basic Requirements

  • Bachelor’s degree in a technical area
  • 3 years experience as a sales engineer

Travel Requirements

Over 50%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

Location
Atlanta, United States