Quality Engineer - Market Quality Analysis Specialist

Position Summary

This position is responsible for collecting and analyzing market defect data and leading market defect containment, countermeasures, and validation activities

Role and Responsibilities

(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position)

  • Monitor and analyze market defect data and report on a daily and weekly basis
  • Define market failure case with technical terms and manage theme cards for improvement activities
  • Communicate with related teams regarding the market issues and trend (CASR, M
  • List the primary duties and responsibilities in order of importance, M+2 trend etc.)
  • Put temporary/permanent corrective actions in place based on discussion with related teams
  • Validate effectiveness of countermeasures by monitoring market defect trend
  • Plan and organize field investigation activities to get detailed information on market defect
  • Coordinate with Contact Center and SEA to better understand defect mechanism in the market
  • Other responsibilities as assigned my management; job duties may change at any time or without notice

Skills and Qualifications

• Learns to use professional concepts. Applies company policies and procedures to resolve routine issues

• Works on problems of limited scope. Follows standard practices and procedures

• Normally receives detailed instructions on all work

• Typical entry point for university graduates

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Location
United States